Community Action Network (CAN) Community Member Privacy Policy

READ THIS PRIVACY POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE AND/OR SUBSITES OR USING ANY OF THE COMMUNITY MEMBER SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND/OR SUBSITES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE AND/OR SUBSITES IF YOU DO NOT ACCEPT THIS PRIVACY POLICY. ALL SECTIONS OF THIS PRIVACY POLICY ARE APPLICABLE TO BOTH COMMUNITY MEMBERS AND BROWSERS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

 

    1. Introduction
      1. This Privacy Policy is to be read as if specifically incorporated into the Community Member Terms of Service.

    1. Privacy Policy
      1. For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (\”the Act\”). Community Action Network (CAN) also subscribes to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.
      2. In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% (one hundred percent) secure.
      3. Community Members (as defined in the Community Member Terms of Service, and referred to as “user” or “users” herein) when making use of the Website and/or Subsites, may be asked to provide the following information (Personal Information):
        1. First name:
        2. Surname:
        3. Email:
        4. Age:
        5. Physical address:
        6. Phone number:
      4. We will attempt to limit the types of Personal Information we process to only that to which you consent to (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, MMS and other mobile services), but, to the extent necessary, your agreement to these this Privacy Policy constitutes your consent as contemplated in section 69 of the Act.
      5. All payment information will be captured through the Website and/or Subsites. Further, we shall not retain payment information on behalf of users. The Community Action Network (CAN) Platform uses a third-party payment portal partner. For details on their privacy policy click here.
      6. We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except withyour specific consent or in the circumstances permitted by law.
      7. By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:
        1. The provision and performance of the services;
        2. Informing you of changes made to our Website and/or Subsites;
        3. Engaging with you on community and membership related members as per the organisations` mandate.
        4. Responding to any queries or requests you may have;
        5. Developing a more direct and substantial relationship with members for the purposes described in this clause;
        6. Developing an online user profile; and
        7. For security, administrative and legal purposes.
      8. Although absolute security cannot be guaranteed on the internet, the Community Action Network (CAN) platform hosting partner, Amiti, has in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process online. Our partner has implemented firewall technology, password control, encryption processes, antivirus software as well as physical measures.
      9. While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.
      10. We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal Information to, a central database. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of Personal Information, we will take the necessary steps to ensure that your Personal Information is adequately protected in that jurisdiction.
      11. Your information will not be stored for longer than is necessary for the purposes described in these Terms or as required by applicable legislation.
      12. The Personal Information Community Action Network (CAN) collects from users shall only be accessed by Community Action Network (CAN) employees, representatives, the relevant Community Manager in respect of the applicable Community Forum (as defined in the Member Terms and Conditions) and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.
      13. Community Action Network (CAN) shall have the right, but shall not be obliged, to monitor or examine any information and materials including any Website and/or Subsites link that you publish or submit to Community Action Network (CAN) for publishing on the Site. You shall be solely responsible for the contents of all material published by yourself.
      14. We constantly review our systems and data to ensure the best possible service to our users. We do not accept any users, or representatives of users, under 18 years of age or who otherwise does not have the relevant capacity to be bound by this Privacy Policy.
      15. We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Community Action Network (CAN) will only be in connection with the provision of our services.

    1. Log Files
      1. When you visit Community Action Network (CAN), even if you do not create an account, we may collect information, such as your IP address, the name of your ISP (Internet Service Provider), your browser, the Website and/or Subsites from which you visit us, the pages on our Website and/or Subsites that you visit and in what sequence, the date and length of your visit, and other information concerning your computer’s operating system, language settings, and broad demographic information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Information that you supply to us. This information is not shared with third parties and is used only within Community Action Network (CAN) on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above, without your explicit permission.

    1. Cookies
      1. Community Action Network (CAN) uses cookies. A cookie is a small piece of information stored on your computer or smart phone by the web browser. The two types of cookies used on the Website and/or Subsites are described below:
        1. “Session cookies”: These are used to maintain a so-called ‘session state’ and only lasts for the duration of your use of the Website and/or Subsites. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally, but are not used in any way to identify you personally.
        2. “Permanent cookies”: These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the Community Action Network (CAN) Website and/or Subsites to work, but may enhance your browsing experience.

    1. Application Of The Electronic Communications And Transactions Act 25 Of 2002 (\”Ect Act\”)
      1. Data Messages (as defined in the ECT Act) will be deemed to have been received by Community Action Network (CAN) if and when Community Action Network (CAN) responds to the Data Messages.
      2. Data Messages sent by Community Action Network (CAN) to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECT Act.
      3. Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between users and Community Action Network (CAN).
      4. Information to be provided in terms of section 43(1) of the ECT Act:
        1. Users warrant that Data Messages sent to Community Action Network (CAN) from any electronic device, used by such user, from time to time or owned by such user, were sent and or authorised by such user, personally.
        2. This Website and/or Subsites and/or subsite(s) is owned and operated by Community Action Network (CAN) , a product owned by Organisation Undoing Tax Abuse (OUTA) NPC, (Registration Number: 2012/064213/08.) a non-profit company duly incorporated in accordance with the company laws of South Africa.
        Address for the service of legal documents: Unit 4, Boskruin Village Office Park, Cnr President Fouche \u0026 Hawken Road, Bromhof GT 2188, South Africa;
      5. Contact Number: 0871700639.
      6. Community Action Network (CAN) – located at www.can.org.za
      7. Email address: info@can.org.za .